认证药剂师对其药品调配错误及教育需求的看法。

Certified pharmacy technicians' views on their medication preparation errors and educational needs.

作者信息

Desselle Shane P

机构信息

Mylan School of Pharmacy, Duquesne University, Bayer Learning Center, Pittsburgh, PA 15282, USA.

出版信息

Am J Health Syst Pharm. 2005 Oct 1;62(19):1992-7. doi: 10.2146/ajhp040549.

DOI:10.2146/ajhp040549

PMID:16174834

Abstract

PURPOSE

The perceptions of certified pharmacy technicians about their medication preparation errors and educational needs were studied.

METHODS

A nationwide random sample of 3200 certified pharmacy technicians was mailed a survey with open-ended questions soliciting information about how pharmacists have handled and should handle technicians' medication preparation errors. The participants were also asked about their training needs and continuing-education preferences.

RESULTS

A total of 1004 responses (31.4%) were obtained, of which 835 were analyzed. Of the respondents, 44% reported working in chain community pharmacies and 27% in hospital pharmacies. The factors perceived to contribute most to technicians' medication preparation errors were interruptions and inadequate staffing. Pharmacists' most frequent response to an error was to make the technician aware of it and require him or her to correct it. Only about 17% of the respondents indicated that the pharmacist used the error as an opportunity to provide instruction on how to avoid future errors.

CONCLUSION

A nationwide sample of certified pharmacy technicians ranked interruptions and inadequate staffing as the factors contributing most to their medication preparation errors.

摘要

目的

研究认证药剂师对其药品调配错误及教育需求的认知。

方法

向全国范围内随机抽取的3200名认证药剂师邮寄一份调查问卷，其中包含开放式问题，以获取有关药剂师如何处理以及应如何处理药剂师药品调配错误的信息。参与者还被问及他们的培训需求和继续教育偏好。

结果

共收到1004份回复（31.4%），其中835份进行了分析。在受访者中，44%报告在连锁社区药房工作，27%在医院药房工作。被认为对药剂师药品调配错误影响最大的因素是干扰和人员配备不足。药剂师对错误最常见的反应是让药剂师意识到错误并要求其改正。只有约17%的受访者表示药剂师利用该错误作为提供如何避免未来错误指导的机会。