Galletta Maura, Portoghese Igor, Fabbri Daniele, Pilia Ilaria, Campagna Marcello
Department of Public Health, Clinical and Molecular Medicine, University of Cagliari, Italy.
Acta Biomed. 2016 May 26;87 Suppl 2:61-9.
Health care workers are exposed to several job stressors that can adversely affect their wellbeing. Workplace incivility is a growing organizational concern with the potential to create workplaces harmful to individuals' wellbeing and increase occupational health risks. Based on the Job Demands-Resources (JD-R) model, the purpose of the present study was to investigate the role of two resources (organizational empowerment and job control) on individuals' well-being (emotional exhaustion) and attitude at work (unit affective commitment).
A total of 210 hospital workers completed a self-administered questionnaire that was used to measure organizational empowerment, workplace incivility, job control, exhaustion, and affective commitment. Data were collected in 2014. Data were examined via linear regression analyses.
The results showed that workplace incivility was positively related to emotional exhaustion and negatively related to affective commitment. Workplace empowerment was positively related to affective commitment and negatively related to emotional exhaustion. Furthermore, the positive relationship between workplace empowerment and affective commitment was significantly moderated by job control.
Our results found support for the JD-R model. Specifically, results showed the buffering effect of job control in the relationship between empowerment and affective commitment. Our findings may concretely contribute to the stress literature and offer additional suggestions to promote healthy workplaces.
医护人员面临多种工作压力源,这些压力源可能对他们的幸福感产生不利影响。职场不文明行为日益成为组织关注的问题,它有可能营造出对个人幸福感有害的工作场所,并增加职业健康风险。基于工作需求-资源(JD-R)模型,本研究旨在探讨两种资源(组织赋权和工作控制)对个人幸福感(情绪衰竭)和工作态度(单位情感承诺)的作用。
共有210名医院工作人员完成了一份自填式问卷,该问卷用于测量组织赋权、职场不文明行为、工作控制、衰竭和情感承诺。数据于2014年收集。通过线性回归分析对数据进行检验。
结果表明,职场不文明行为与情绪衰竭呈正相关,与情感承诺呈负相关。工作场所赋权与情感承诺呈正相关,与情绪衰竭呈负相关。此外,工作控制显著调节了工作场所赋权与情感承诺之间的正向关系。
我们的结果为JD-R模型提供了支持。具体而言,结果显示了工作控制在赋权与情感承诺关系中的缓冲作用。我们的研究结果可能会对压力文献做出具体贡献,并为促进健康的工作场所提供更多建议。