Entrepreneurship, Innovation and Marketing, La Trobe Business School, La Trobe University, Melbourne, Australia.
Management, Sport and Tourism, La Trobe Business School, La Trobe University, Melbourne, Australia.
Assist Technol. 2021 Mar 4;33(2):57-71. doi: 10.1080/10400435.2019.1588805. Epub 2019 May 7.
Social isolation is one of the most common consequences of older people with dementia, especially for those who live at their own dwellings alone due to limited access to social activities. Research relating to the use of social robots in aged care has increasing attention to facilitating the support to care services for older people with dementia. Particularly less attention has focused on the applicability of social robots in home care services. This paper aims to study the engagement and robot experience of older people with dementia while interacting with a social robot named Betty in the context of home-based care. This paper contributes to the research relating to care service embedded robots by expanding the knowledge regarding longitudinal research in home based care, while there is limited long-term study in this context. The results show that social robots are evident to be able to engage with older people with dementia at home. Consequently, designing social robots in a social context is desirable. While the robots enabled service for the human partner within the social context is possible, there is a need to underpin the concept of personhood to realize personalization of services and its contents to suit individual preferences.
社会隔离是老年痴呆症患者最常见的后果之一,尤其是对于那些由于社交活动受限而独自居住在自己住所的患者。与在老年护理中使用社交机器人相关的研究越来越关注为老年痴呆症患者提供支持护理服务。然而,社交机器人在家庭护理服务中的适用性却很少受到关注。本文旨在研究在家庭护理背景下,与名为 Betty 的社交机器人互动时,老年痴呆症患者的参与度和机器人体验。本文通过扩展在家庭护理背景下进行纵向研究的知识,为嵌入式护理服务机器人的研究做出了贡献,而在这方面的长期研究有限。研究结果表明,社交机器人显然能够在家中与老年痴呆症患者互动。因此,在社会背景下设计社交机器人是可取的。虽然机器人在社会背景下为人类伙伴提供了服务,但有必要强调人格概念,以实现服务及其内容的个性化,以适应个人偏好。