Department of Information Systems and Business Analytics, Florida International University, Miami, FL, United States.
College of Informatics, Northern Kentucky University, Highland Heights, KY, United States.
JMIR Mhealth Uhealth. 2020 Jun 29;8(6):e18391. doi: 10.2196/18391.
Overweight and obesity in adolescents has reached epidemic proportions in the United States. Consumer health technology (CHT) can serve as a behavioral and social support tool for the management of overweight in adolescence. Recognizing CHT as a social support tool during design enables input from multiple stakeholders who engage in shared co-use to reinforce and empower adolescents in their self-management efforts.
This study aimed to explore design requirements and enabling factors for the use of CHT as a social support tool for patients (as primary users) and parents and health care providers (as co-users). Our model incorporates key components of the unified theory of acceptance and use of technology (UTAUT) within the framework of the obesity care model (OCM) by recognizing patient self-management as the central process with the influence of their care support network on CHT use and outcomes.
This study was part of a larger two-staged usability study combining focus group, semistructured interviews, and usability walkthroughs of CHT mockups from adolescents (BMI in the 85th-99th percentile range), parents, and physicians. In phase 1, 48 adolescents between the ages of 12 and 17 years, 10 of their parents, and 6 health care providers participated in identifying design requirements and enabling factors for the use of a potential CHT. In phase 2, 70 adolescents and 10 health care providers evaluated the CHT mockups and indicated enabling factors and willingness to use the proposed CHT.
Our qualitative analysis identified adolescents' intention for the use of CHT in alignment with UTAUT elements of performance expectancy, effort expectancy, and facilitating conditions. Our reconceptualization of social influence identified the expectations and envisioned roles of parents and health care providers as co-users and influencing factors on the co-use of CHT in managing overweight in adolescence. Parents were expected to monitor, to provide guidance and motivation, and to suggest modifications in daily habits, for example, recipes and meals, whereas health care providers were expected to encourage and monitor progress in a clinical setting. These expected roles and co-use patterns were congruent among all 3 stakeholders; the co-use of CHT was desired to be minimally invasive for parents and health care providers and controlled by the adolescents.
Our study integrates and extends the perspectives of 2 seminal models to explore design features and social influence roles for the successful user-centered design of CHT for weight self-management in adolescents. Although the co-users (ie, adolescents, parents, health care providers) suggested differing features consistent with their roles, role definitions were congruent. All users recognized the adolescent as the primary user with differential, supportive use from parents and health care providers. This multistakeholder approach can guide successful CHT design that reinforces the collective perspective of self-management.
在美国,青少年超重和肥胖已达到流行程度。消费者健康技术(CHT)可以作为管理青少年超重的行为和社会支持工具。在设计中认识到 CHT 是一种社会支持工具,可以使参与共同使用的多个利益相关者提供投入,以加强和增强青少年的自我管理能力。
本研究旨在探讨将 CHT 用作患者(主要使用者)和父母及医疗保健提供者(共同使用者)的社会支持工具的设计要求和促成因素。我们的模型将接受和使用技术的统一理论(UTAUT)的关键组件纳入肥胖护理模型(OCM)的框架内,通过认识到患者自我管理是中央过程,其护理支持网络对 CHT 使用和结果有影响。
本研究是更大规模的两阶段可用性研究的一部分,该研究结合了 CHT 模型的焦点小组、半结构化访谈和可用性演练,参与者包括青少年(BMI 在 85-99 百分位范围内)、父母和医生。在第 1 阶段,48 名 12 至 17 岁的青少年、10 名父母和 6 名医疗保健提供者参与确定潜在 CHT 使用的设计要求和促成因素。在第 2 阶段,70 名青少年和 10 名医疗保健提供者评估了 CHT 模型,并指出了使用拟议 CHT 的促成因素和意愿。
我们的定性分析确定了青少年使用 CHT 的意图与 UTAUT 元素的绩效期望、努力期望和促进条件一致。我们对社会影响的重新概念化确定了父母和医疗保健提供者作为共同使用者的期望和设想角色,以及他们对共同使用 CHT 来管理青少年超重的影响因素。父母被期望进行监督、提供指导和动力,并建议在日常生活中进行习惯的改变,例如食谱和膳食,而医疗保健提供者被期望在临床环境中鼓励和监测进展。这三个利益相关者之间的预期角色和共同使用模式是一致的;父母和医疗保健提供者希望共同使用 CHT 的方式对他们来说是最小侵入性的,并且由青少年控制。
我们的研究整合并扩展了两个重要模型的观点,以探索 CHT 成功的以用户为中心的设计的设计功能和社会影响角色,用于青少年的体重自我管理。尽管共同使用者(即青少年、父母、医疗保健提供者)提出了与其角色一致的不同特征,但角色定义是一致的。所有用户都认识到青少年是主要使用者,而父母和医疗保健提供者则给予不同程度的支持。这种多利益相关者方法可以指导成功的 CHT 设计,增强自我管理的集体观点。