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护士群体中与同情疲劳、职业倦怠和同情满足感相关的心理因素调查。

Investigation of psychological factors related to compassion fatigue, burnout, and compassion satisfaction among nurses.

作者信息

Yeşil Aslı, Polat Şehrinaz

机构信息

Faculty of Humanities and Social Sciences, Department of Psychology, Bursa Technical University, Bursa, Türkiye.

Faculty of Nursing, Istanbul University, Istanbul, Türkiye.

出版信息

BMC Nurs. 2023 Jan 11;22(1):12. doi: 10.1186/s12912-023-01174-3.

Abstract

BACKGROUND

While compassion fatigue is evaluated positively in nurses, compassion fatigue and burnout are undesirable from the viewpoint of professionals, service providers, institutions and ultimately society. It is necessary to identify the factors that lead to undesirable results and to reduce their effects. This study aimed to investigate nurses' levels of compassion fatigue, compassion satisfaction, burnout, various psychopathological symptom levels, coping skills, and the relationship between them.

METHODS

This was a descriptive cross-sectional study. The participants were 356 nurses working in tertiary university hospitals in Istanbul (Türkiye). The Healthcare Professional Information Form, ProQOL-IV, Brief Symptom Inventory, and the Coping Orientations to Problems Experienced scale were used to collect data. Descriptive statistics, correlation analyses, and regression models were used to analyze the data.

RESULTS

According to the findings, low-level burnout, moderate-high compassion satisfaction, and low-moderate compassion fatigue symptoms were detected. Low-level anxiety, depression, somatization, hostility, and negative self-esteem were found. According to the results of regression analysis, mental disengagement and planning coping strategies positively affect the synergy of compassion fatigue (p < 0.05). Turning religion and restraint coping have a positive effect on compassion fatigue (p < 0.05). While depression has a positive effect on burnout, nurses' positive reinterpretation and growth strategy is effective in coping with burnout (p < 0.05). Positive reinterpretation and growth coping strategies are also effective in increasing job satisfaction (p < 0.05).

CONCLUSIONS

Nurses showing somatization symptoms are risk factors for compassion fatigue, and nurses showing depression symptoms are risk factors for burnout, so they should be closely monitored and should be given support. Mental disengagement and planning coping strategies can reduce compassion fatigue, and positive reinterpretation and growth methods can reduce burnout and increase compassion satisfaction. It may be useful to provide counseling and training for nurses to use the right coping methods.

摘要

背景

虽然同情疲劳在护士群体中得到了积极评价,但从专业人员、服务提供者、机构乃至社会的角度来看,同情疲劳和职业倦怠是不可取的。有必要识别导致不良后果的因素并减轻其影响。本研究旨在调查护士的同情疲劳程度、同情满意度、职业倦怠程度、各种心理病理症状水平、应对技能以及它们之间的关系。

方法

这是一项描述性横断面研究。参与者为伊斯坦布尔(土耳其)三级大学医院的356名护士。使用医疗保健专业人员信息表、职业倦怠量表第四版、简明症状量表和应对问题的取向量表收集数据。采用描述性统计、相关性分析和回归模型对数据进行分析。

结果

根据研究结果,检测到低水平的职业倦怠、中度至高度的同情满意度以及低至中度的同情疲劳症状。发现存在低水平的焦虑、抑郁、躯体化、敌意和负面自尊。根据回归分析结果,心理脱离和计划应对策略对同情疲劳的协同作用有积极影响(p < 0.05)。求助宗教和克制应对方式对同情疲劳有积极影响(p < 0.05)。虽然抑郁对职业倦怠有积极影响,但护士的积极重新诠释和成长策略在应对职业倦怠方面是有效的(p < 0.05)。积极重新诠释和成长应对策略在提高工作满意度方面也很有效(p < 0.05)。

结论

出现躯体化症状的护士是同情疲劳的危险因素,出现抑郁症状的护士是职业倦怠的危险因素,因此应密切监测并给予支持。心理脱离和计划应对策略可以减轻同情疲劳,积极重新诠释和成长方法可以减轻职业倦怠并提高同情满意度。为护士提供咨询和培训以使用正确的应对方法可能会有所帮助。

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