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联邦合格健康中心中患者对远程心理健康护理的偏好

Patient Preferences for Telemental Health Care in a Federally Qualified Health Center.

作者信息

Tavernier Rebecca L Emery, Blaszkowsky Celia, Jacobs Abigail, Rogers Peyton, Wang Grace

机构信息

Weitzman Institute, Moses Weitzman Health System, Middletown, Connecticut, USA.

University of Minnesota Medical School, Duluth, Minnesota, USA.

出版信息

Telemed J E Health. 2025 Apr;31(4):483-489. doi: 10.1089/tmj.2024.0458. Epub 2024 Dec 5.

Abstract

: This cross-sectional study evaluated whether preferences for attending mental health visits virtually or in-person vary by demographics and identified factors influencing these preferences among federally qualified health center (FQHC) patients. : FQHC patients ( = 350) completed a satisfaction survey of their mental health care experiences in 2022. Demographic data were obtained from the electronic health record. Fisher's Exact tests were used to determine whether modality preferences (phone, video, or in-person) varied across demographic factors. Open-ended comments were qualitatively evaluated using an inductive approach to identify themes related to modality preferences. : Modality preferences varied by age and language ('s <0.02) but not race and gender ('s >0.36). Reasons for modality preferences fell within six themes: (1) convenience, (2) connection, (3) transportation/accessibility, (4) health concerns, (5) caretaking responsibilities, and (6) technology. : These findings clarify the reasons FQHC patients prefer telemental health care and identify gaps in its usage.

摘要

这项横断面研究评估了联邦合格健康中心(FQHC)患者对虚拟或面对面心理健康就诊的偏好是否因人口统计学特征而异,并确定了影响这些偏好的因素。FQHC患者(n = 350)完成了一项关于2022年心理健康护理经历的满意度调查。人口统计学数据从电子健康记录中获取。使用Fisher精确检验来确定方式偏好(电话、视频或面对面)在不同人口统计学因素之间是否存在差异。采用归纳法对开放式评论进行定性评估,以确定与方式偏好相关的主题。方式偏好因年龄和语言而异(p值<0.02),但不因种族和性别而异(p值>0.36)。方式偏好的原因可分为六个主题:(1)便利性,(2)联系,(3)交通/可及性,(4)健康问题,(5)照顾责任,以及(6)技术。这些发现阐明了FQHC患者更喜欢远程心理健康护理的原因,并确定了其使用中的差距。

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